If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service Bose QC 35 headphones work fine with other devices but not my Dell XPS 9350 laptop. ![]() Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. If the system is under warranty, please contact me privately. How to Troubleshoot Audio or Sound Playback Issues Here is information from the Dell knowledge base you may find helpful:īluetooth Troubleshooting and Usage Guide If there are none, have you tried using a bluetooth mouse, speaker, keyboard? Are they able to connect? Make a note of any error messages encountered and post back. ![]() Have you run a systems diagnostics yet? If not, please run Dell SupportAssist to check for a hardware issue on your computer. ![]() Since this model was not tested specifically with the Bose QC 35 headphones, they would not be supported by Dell. Apologies that your system is not performing as you expected.
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